Privacy
Policy

OurHolyLife Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (OurHolyLife Member and OurHolyLife Church Admin) and website (collectively, the "Service").

Information You Provide

• •Account Information — Name, email address, profile photo (via Google or Apple OAuth)
• •Profile Data — Church affiliation, role, preferences, and profile completion details
• •Content — Prayer requests, messages, sermon notes, event registrations, and donations
• •Guidance Sessions — Session scheduling, feedback, and ratings (session content is not stored)
• •Support Data — Bug reports, feedback, and customer support communications

Information Collected Automatically

• •Device Information — Device type, operating system, app version
• •Location Data — GPS coordinates (when you grant permission) for church proximity features
• •Usage Data — App activity, feature usage patterns, and crash logs
• •Network Data — IP address, connection type, and connection metadata

Information from Third Parties

• •OAuth Providers — Google and Apple provide basic profile information during sign-in
• •Payment Processors — Transaction status and confirmation (we do not receive full card details)

We use your information to:

• •Provide, maintain, and improve the Service
• •Authenticate your identity and manage your account
• •Facilitate church community features (prayer wall, events, messaging)
• •Process online donations and giving
• •Enable biblical guidance session scheduling and video calls
• •Power AI features (sermon prep, Bible study, verse cards) using your prompts
• •Send push notifications for prayers, events, and messages
• •Provide customer support and respond to inquiries
• •Detect and prevent fraud, abuse, and security threats
• •Comply with legal obligations

We may share your information with:

• •Your Church — Church administrators can view member profiles, event attendance, and giving history within their church
• •Biblical Guides — Guides can see your name and session booking details for guidance sessions
• •Service Providers — Cloud hosting, payment processing, AI providers (Google Gemini, OpenAI), video conferencing, and analytics services
• •Legal Requirements — When required by law, court order, or governmental regulation

We never sell your personal data to third parties.

Your data is stored on secure cloud servers hosted in the European Union with the following protections:

• •Industry-standard encryption for all data in transit (TLS 1.3) and at rest (AES-256)
• •Strict access controls ensuring data isolation between churches
• •Regular security audits and vulnerability assessments
• •Regular automated backups

Our AI features (sermon planner, Bible study, guidance chat, verse card creator) process your prompts through third-party AI providers (Google Gemini, OpenAI). These prompts are sent securely and are not used to train AI models. We use a self-hosted analytics platform for AI quality tracking, which stores anonymized usage metadata on our own infrastructure.

Biblical guidance video sessions are facilitated through secure video conferencing infrastructure. Video and audio streams are transmitted in real time and are not recorded or stored by OurHolyLife. Session metadata (date, time, duration, participant names) is stored for scheduling and billing purposes.

The Member app requests location permission to enable church proximity features and location-based services. Location data is:

• •Collected only with your explicit consent
• •Used to match you with nearby churches
• •Not shared with third parties for advertising
• •Revocable at any time through your device settings

Depending on your jurisdiction, you may have the following rights:

• •Access — Request a copy of the personal data we hold about you
• •Correction — Request correction of inaccurate personal data
• •Deletion — Request deletion of your personal data
• •Portability — Request a machine-readable copy of your data
• •Restriction — Request restriction of processing your data
• •Objection — Object to processing of your data for certain purposes

To exercise these rights, contact us at [email protected].

The Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that we have collected data from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Our website uses essential cookies for authentication and session management. We do not use advertising cookies or third-party tracking pixels. Our mobile apps do not use cookies but may use local storage for app preferences and authentication tokens.

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion:

• •Personal profile data is deleted within 30 days
• •Prayer requests and messages are anonymized
• •Giving records are retained as required by tax regulations
• •Backup copies are purged within 90 days

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and data processing agreements with our service providers.

We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or via email. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or your personal data, contact us: